|
 |
TERMS & CONDITIONS
The price for our accommodation includes:
Room cleaning,
Sheets,
Pool cleaning/maintenance (where necessary),
Power supply,
Water supply,
Gas supply,
Car Rental (for more information see car rental and categories).
Prices are understood per unit or room (in the case of hotels) and not per person. The number of persons per lodging is stated in each description. Sleeping facilities for the given maximal number of persons can also be in the form of a couch/bed in traditional style.
Flights are not included. However, we offer you the opportunity to book your ticket through our office or provide you with information concerning your flight. Please contact us at tel: ++30 28310.24466.
Each accommodation has carefully been chosen and a personal visit made it possible to provide you with an exact description as follows:
Bedroom: Equipped with either a double bed or two single beds, which can either stand together or separately. If necessary a children’s bed or an extra bed can be provided. Additional sleeping facilities include a couch, a sofa or a traditional style couch/bed.
Kitchen: Furnished with a sink, refrigerator, cooker or hot plates, pots, crockery and cutlery for the particular number of persons. Sometimes the kitchen is integrated in the living room, in which case this is stated in the description.
Kitchenette: Same equipment as for kitchen, but it is smaller and integrated in the living area.
Living room: Furnished with sufficient furniture for the particular number of persons.
Television: The description of each accommodation also mentions whether a television set (simple or satellite) is part of the equipment.
Bathroom: Either shower/WC or bath/WC and washbasin.
Outdoor facilities: Usually sun beds and umbrellas are at the disposal of the guests in an accommodation with swimming pool.
ARRIVAL/DEPARTURE
On the day of arrival the accommodation will be ready for you to move in from 14.00 h. Should you arrive before this time we kindly ask you to show some patience in case that the accommodation is not yet ready. Please check out before 12 a.m. on the day of departure as thorough cleaning of the accommodation takes some time.
CLEANING
It varies how many times each accommodation is cleaned. Cleaning usually includes the floors and WC as well as bed making. Washing and washing up are at the responsibility of the guest.
Sheets and bath towels are provided, but towels are not to be used on the beach.
FIREPLACE/CENTRAL HEATING/AIR-CONDITIONING
Please note that in country houses with fireplace the price for firewood is usually not included and that in some accommodation an extra charge will be raised for central heating or air-conditioning.
DAMAGES
Guests are requested to report any damages immediately to the owner using inside or outside facilities to do so.
PETS
Apart from the exceptions mentioned in the descriptions, pets are not allowed in either of our accommodation.
LOCAL SERVICES
Information regarding shops, restaurants, museums, water sports, transportation etc. should only be considered as a guide, since changes in opening hours, prices etc. can change according to season.
CAR RENTAL
As most of our accommodation is at some distance from the larger towns, however you still wish to remain mobile during your holiday, we have included a car rental in the price. The car can be collected at the airport on the day of arrival and returned there upon departure.
If you do not wish to rent a car we will gladly organise a taxi transfer for you from the airport to your holiday accommodation. A corresponding reduction of the price of your accommodation will be made. (Ask for our taxi transfer prices.)
Please consider when renting the car that it provides enough space for your luggage.
CATEGORIES OF CARS
The reservation of a rented car only guarantees the delivery of a car of the requested category. We are not able to make reservations for a particular make.
Please view more information regarding categories as well as general terms and conditions here.
ONLINE RESERVATIONS
Yu can visit our website for price information for the period you wish to make your reservation and also make a booking request.
After we have confirmed availability of the accommodation you will receive confirmation within 24 hours.
You can make a reservation per fax: Fax: ++30 28310 24466 or by e-mail: ida-touristic@ida-touristic.gr or idatravel@msn.com
TERMS OF PAYMENT
After you have received confirmation of availability a deposit of 25% of the total price will be due. Only after receipt of the deposit will your request be considered as a booking. The remaining amount should be paid 4 weeks before arrival at the latest.
If you make your reservation less than 4 weeks before arrival, the complete price is due immediately. After we have been credited with this amount, you will receive your booking confirmation.
CANCELLATION FEE
If you cancel up to 6 weeks before your planned arrival, you will be refunded in full any payment you have already made. If you make a cancellation after this time, you will lose your deposit. If we have not received any payment from you 4 weeks before arrival, we reserve the right to cancel the booking.
METHOD OF PAYMENT
1. Bank-transfer: Please use the following account:
COMMERCIAL BANK OF GREECE/ EMPORIKI BANK OF GREECE
IBAN GR68 0120 7090 0000 0005 7518 537
ACCOUNT 57518537
SWIFT NO. EMPOGRAA
RETHYMNON/CRETE
BRANCH 709
2. Online: You have the possibility to pay online per credit card. Our staff will gladly give you more detailed information regarding this method of payment. We use the most modern data protection and coding measures and guarantee that your data will be handled with the utmost discretion and not passed to a third party.
3. Credit cards: We accept the following credit cards: American Express, Visa and Mastercard.
NEW!! A brand new programme of interest-free instalments. Note: Only for Greek credit cards such as VISA & MASTERCARD.
GUARANTEE
IDA TOURISTIC ENTERPRISES is a member of the HATTA (Hellenic Association of Travel
Agents) and CRETAN AGENTS.
Of course we are always at your disposal to answer
any further questions you may have regarding your individual holiday.
Please contact us under phone no: ++30 28310.24466, send us an email to: idateam@ida-touristic.gr or Live Chat with us with Skype or MSN Messenger (idateam@ida-touristic.gr).
|
|
|
|
Print This Page 
